Eezier Keys

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Terms and Conditions

EezierKeys.vegas – Terms and Conditions

1. Acceptance of Terms

By reserving, renting, or using a vehicle from EezierKeys.vegas, you agree to abide by these Terms and Conditions, the Rental Agreement, and all applicable laws and regulations.

2. Eligibility

Renters must be at least 21 years old and possess a valid driver’s license.
Proof of insurance coverage is required. If unavailable, renter must purchase coverage through an approved provider.

3. Reservation & Payment

Reservations can be made via the website, phone, or email.
Payment is processed through QuickBooks, and includes a link to the digital rental agreement.
Rental is confirmed only after:
- Payment is received.
- Rental agreement is completed and submitted.
- Confirmation of both steps is verified by staff.

4. Vehicle Pickup & Access

Pickup location is provided upon confirmation.
Vehicle access is granted via:
- Remote unlock by staff, or
- Lockbox instructions for key retrieval.

5. Vehicle Use

Vehicle must be used only for lawful purposes.
Smoking, racing, towing, or off-road use is strictly prohibited.
Mileage limits and fuel policies are outlined in the rental agreement.

6. Return Process

Renter must:
- Upload photos of the vehicle.
- Complete the return checklist.
Staff will inspect the vehicle for:
- Damage
- Cleanliness
- Compliance with rental terms

7. Deposit & Damages

Deposits are held until post-return inspection.
If no damage is found, deposit is released within 3–5 business days.
If damage or infractions are found:
- Renter will be notified via email.
- Charges will be processed.
- Renter must confirm insurance claim submission.
- Any remaining deposit will be refunded after claim resolution.

8. Cancellations & Refunds

Refer to the Refund Policy for details on cancellations, deposit returns, and damage-related charges.

9. Liability

EezierKeys.vegas is not liable for:
- Personal injury or property damage resulting from vehicle use.
- Loss of personal items left in the vehicle.
Renter assumes full responsibility for the vehicle during the rental period.

10. Privacy & Data

Customer data is securely stored and used only for rental processing and communication.
By using our services, you consent to our data handling practices.

11. Modifications

EezierKeys.vegas reserves the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.

Return and Refund Policy

EezierKeys.vegas Refund Policy

1. Reservation Cancellation

Full Refund: Cancellations made at least 48 hours before the scheduled pickup time.
Partial Refund (50%): Cancellations made 24–48 hours before pickup.
No Refund: Cancellations made less than 24 hours before pickup or no-shows.

2. Payment Disputes

All payments are processed via QuickBooks and linked to a digital rental agreement.
Disputes must be submitted in writing to support@eezierkeys.vegas within 7 days of the rental end date.

3. Deposit Refunds

Deposits are held until:
- Vehicle return checklist is completed.
- Photos are uploaded by the customer.
- Vehicle inspection confirms no damage or infractions.
If no issues are found, deposits are released within 3–5 business days.

4. Damage or Infraction Charges

If damage or policy violations are found:
- Customer will be notified via email.
- Charges will be processed accordingly.
- Customer must confirm insurance claim submission if applicable.
- Any remaining deposit balance will be refunded after claim resolution.

5. Refund Method

Refunds are issued to the original payment method.
Processing time may vary depending on the customer’s bank or card issuer.

6. Non-Refundable Items

Late returns, unauthorized vehicle use, or contract breaches may result in forfeiture of deposit and rental fees.